As OSTİM Organized Industrial Zone Directorate, we aim to ensure sustainable success in all areas where we serve our industrialists;
- To manage our Quality, Environment, Occupational Health and Safety, Customer Satisfaction, Energy Management and Information Security Management Systems processes in an integrated structure, with a risk and opportunity-based thinking approach,
- To understand customer needs and expectations correctly and meet them in a timely and complete manner,
- To spread a culture of continuous improvement throughout the entire organization,
- To identify and control the environmental impacts arising from our activities,
- To use natural resources efficiently, reduce waste to prevent pollution and encourage recycling,
- To prevent work accidents, occupational diseases and near misses; Ensuring the participation of employees and employee representatives, providing safe and healthy working conditions,
- Evaluating all risks identified in management systems and taking measures regarding them,
- Handling customer complaints fairly, impartially, transparently and in accordance with the principle of confidentiality,
- Resolving complaints quickly and effectively,
- Evaluating customer feedback as an opportunity for improvement,
- Increasing energy efficiency and reducing energy consumption,
- Supporting the purchase of materials and services with low carbon emission rates in operations and procurement,
- Ensuring the confidentiality, integrity and accessibility of information,
- Protecting our information assets with a risk assessment approach,
- Implementing preventive and detection controls against cyber threats,
- Increasing awareness by providing continuous training to our employees and encouraging their active participation in the implementation of our management systems,
- Measuring the performance of all our management systems through periodic reviews, setting goals consistent with our strategic direction and continuously improving our systems,
- Regularly analyzing the internal and external context and taking stakeholder expectations into account,
- Full compliance with national and international legal requirements and regulations related to our activities. We hereby declare and undertake to provide this.
Our Vision
To become a model, internationally recognized technology valley and supply center, integrating production, education, and technology, and adding value to the national economy with a new generation ecosystem approach.
Our Mission
Our goal is to build a new generation industrial ecosystem that focuses on digitalization and sustainable production, strengthens R&D and a qualified workforce, and provides our stakeholders with infrastructure and superstructure services that exceed their expectations; thereby increasing the competitiveness of our region and adding value to the development of the country's industry.
Our Core Values
1. People-Centered Approach and Meritocracy We operate with a people-centered approach that prioritizes employee happiness and team spirit. Following the principle of "entrusting responsibilities to those who are worthy," we prioritize meritocracy; and we conduct all our relationships according to the standards of courtesy and etiquette of our deeply rooted culture.
2. Collective Wisdom and Cooperation We embrace the philosophy of "competing together," prioritizing the interests of the ecosystem over individual interests. We make our decisions with a participatory management approach, empathy, and collective wisdom.
3. Justice, Ethics and Accountability We place justice and ethical values at the foundation of all our processes. With a transparent and measurable management approach, we establish mutually trusting and accountable relationships with our stakeholders.
4. Technology, Innovation and Localization We are building the industrial infrastructure of the future by focusing on digitalization and innovative production. In every project we undertake, we consider serving our country's localization goals and national added value as our fundamental success criterion.
5. Quality, Efficiency and Results Orientation With a passion for our work, we continuously improve our processes and manage our resources to provide the greatest benefit. We exhibit a model that prioritizes stakeholder satisfaction, sets standards, and is results-oriented.
6. Sustainability and Environmental Awareness We see green transformation as an integral part of our corporate culture. By continuously improving our environmental responsibility, we create long-term values that consider economic and social impacts.
7. Sense of Responsibility We are aware that we are responsible not only for what we do, but also for what we don't do. We prioritize social benefit at every step by weighing the future impact of our decisions.
